25 APRIL 2020
Dear Valued Patient,
During these unprecedented times we are unable to provide the normal care that patients are used to. Our practice will remain open during normal working hours to provide advice to patients and where necessary provide care in the form of prescriptions for analgesics and antibiotics.
If you have a dental emergency or need advice then please contact our telephone triage service by calling the practice on 01226 742 304.
Practices are working together and face to face consultations and very limited treatment, if necessary, will be provided for clinically urgent problems at one of these practices after telephone consultation with a dentist.
If you are calling outside of normal hours and have an urgent dental problem, please consider if this could wait until the following day or over the weekend rather than accessing the out of hours services.
If calling out of hours and the problem is extremely severe please contact the out of hours service through NHS111.
If your dental problem includes uncontrolled bleeding and a swelling that is causing breathing problems this is an emergency and you should go to A&E.
Please only contact us in cases of a genuine emergency as we need to prioritise our limited resources to help those who need us.
We will be contacting all patients who currently have appointments booked with us. Please do not attend the practice.
We would also like to take this opportunity to remind patients to follow government guidance during this difficult time and wherever possible to STAY AT HOME.
Our team has worked with you and your family for many years and we look forward to seeing you again as soon as we can. We would like to send you our best wishes and hope that you stay safe and well during this extremely difficult time.
Imran, Mariam, Sally, Nabila, Abdullah, Martin
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Fern Cottage Dental Practice
28 Hoyland Rd